Balfour nursery is excellent. I cannot rate them highly enough. My daughter has very complex medical condition requiring a lot of extra care. Dawn, Harvinder and the whole team went the extra mile for my little princess. I remember they organised an out of hours training session for ALL the staff so the they could all be aware of what to do with my daughter. I was so reassured. I am sure without Balfour and their meticulousness with Oumy; I would not have managed to keep a full time job. My mind was at ease when she was in nursery. Sometimes they would do even better than I. They helped her reached her milestones and documented everything. I am so very impressed and pleased with how Oumy has been cared for. Dear parent, if you are in the Ilford area and your heart is swinging between two or more nurseries, go to Balfour without any hesitation. They are just top notch.